Maria Dumanis | September 29, 2016
There are many reasons why Customer Success is important to a healthy business — from growth to retention to referrals to product development — but I do it not…
Maria Dumanis | December 21, 2015
Many companies are investing in predictive analytics models to better predict things like churn or fraud, or to identify better advertising and selling strategies. But…
Maria Dumanis | April 29, 2015
Quitting my job was one of the best decisions of my life. I had wanted to leave my previous company for a long time, but I…
