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customer-facing metrics

Featured Post

Customer-Facing Metrics: The New SaaS Imperative

We are generating and collecting more information than ever before. In fact, according to Domo, 90% of all data that exists today was created in…

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Alexandra Meyer |

Delivering Embedded Analytics to Your Customers

Companies like Medium, Spotify, Slack, and Intercom are leveraging data as a core product offering to drive results.

Tech
Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

Chris Fruci |

Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

By way of the Spotify dashboard, the software’s developers are showing everyone how customer-facing metrics can enhance their artists’ experience with the platform.

Data Industry Trends
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Teresa Day |

Top Content Analytics Tools To Help You Create More Effective Content

If you aren’t using analytics to help improve the content you’re putting out, you could be missing out on major business opportunities.

Industry Trends Tech
Your Users Want Insights: An Intro To Metrics For End-Users

Matt Greener |

Your Users Want Insights: An Intro To Metrics For End-Users

Have you ever wondered if the addition of end user experience metrics within your platform could help to better demonstrate the value of your software and apps?

Industry Trends Tech
That’s a Wrap! Recapping 2019 and looking forward to 2020

Teresa Day |

That’s a Wrap! Recapping 2019 and looking forward to 2020

2019 was a fantastic year for Keen. We loved helping so many of you harness the power of data to create value for your end-users and customers. We are proud of the way our team embraced the challenges of modern-day data visualization, and we look forward to enhancing our platform even more in the new decade.

Community Product
Build User Analytics Dashboards To Help Customers Love Your Product

Teresa Day |

Build User Analytics Dashboards To Help Customers Love Your Product

Let’s look at how you can build user analytics dashboards with metrics to help your end users understand, get the most value out of, and love your product.

Tech
The New And Improved Keen Community Slack

keenblog |

The New And Improved Keen Community Slack

Keen launched our community Slack back in April 2015! Now we’re launching a new customer engagement initiative to support and facilitate the growth of our community as a whole.

Community
Key Metrics For Successful AdTech Analytics

Teresa Day |

Key Metrics For Successful AdTech Analytics

Let’s look at the top advertising metrics AdTech companies need to measure  & display to their customers  to ensure success and get a competitive advantage.

Tech
Reimagine the Game: An Interview with Signal Noise's Hem Patel

Teresa Day |

Reimagine the Game: An Interview with Signal Noise’s Hem Patel

Together with The Economist Group, Siemens commissioned a project that visualized key moments in the 2018/2019 Munich Bayern season as told through the fan’s reactions.

Culture Data